Understanding payouts
When your members make online payments to your club, either through an invoice or a Ping, we group these payments together, deduct our service fee, and make a single weekly payment to your linked bank account.
On your dashboard, you will see the amount of your next payout shown under Balance, with the amount being processed shown underneath.
There is a minimum payout amount of £10.00, so if your balance is below this amount then Stripe will hold onto it securely until we can pay it out to you. The minimum amount is not applied to your first payout, so you will always receive your first payout no matter how much it is.
Due to the time it takes for card payments to clear through the banking system, we take all payments made up until Wednesday night each week and transfer them to your account by Wednesday of the following week.
Bank Holidays may cause a slight delay in making this payment to you.
The payment is made by BACS and will show as Stripe Payments UK Ltd in your transaction list. Each payment to you will have a unique reference which will start PZ-2xxx.
Payouts are processed on Monday each week and the account owner will receive an email confirming the amount of the payment the club are going to receive and when they are going to receive it.
The link in the email will take you directly to your payout breakdown in the system, however you can access it at any time by clicking Payouts in the sidebar.
Here you will see a list of every payout we've made to your club. The information in the table is as follows:
- Reference - This will match the reference on your bank statement;
- Date - The date the payment will be available in your bank account;
- Payments - The number of payments the payout is made up of;
- Paid - The total value of the payments that were made by your members;
- Fee - The total service fee that was deducted by Payzip;
- Balance - The total amount the is due to the club.
Payouts are ordered by Date with the most recent payout at the top.
If you have a lot of payouts, you can use Search to find the exact one you are looking for.
When you have found it, click the row to bring up the details for the payout.
Understanding the payout page
When you first land on the payout page, you’ll notice a section underneath the header with figures in each box. These figures help you understand more about the payout and can be explained as follows:
- Payments - The number of payments the payout is made up of;
- Paid - The total value of the payments that were made by your members;
- Fee - The total service fee that was deducted by Payzip;
- Balance - The total amount the is due to the club.
The table below shows a list of all the member payments that make up the payout. These are listed in date order with the oldest at the top.
If you are looking for a particular payment, you can search the entire table on Member name or Name.
If you want to export this table as a CSV, click Export to CSV in the table footer.
Clicking on a payment will show you the details of that payment along with details of the invoice or Ping, and any associated Activity & notes.
