Sending reminders

If you are still waiting for some of your members to pay an outstanding invoice, you can send reminders to multiple members or to an individual member.

In this article

To get started, click Invoices in the sidebar and then select the invoice you want to remind your members about.

Reminding multiple members

On the invoice page, click Remind in the top right hand corner.

This will bring up a list of members who have yet to pay the invoice. Select the members you want to send a reminder to.

All the checkboxes are checked by default.

When you are happy with your selections, click Send reminders and the selected members will be emailed a reminder immediately.

If you have turned off reminders for any of the members, you will not be able to select these members. The checkbox is replaced with an alarm icon in this case.

Reminding an individual member

If you want to send a reminder to a particular member, select the Recipients tab and click the member you would like to remind about the invoice.

This will bring up their invoice. From here you can click Options and then Send reminder from the dropdown.

You will be asked to confirm this action. To send the reminder, click Send reminder and a reminder will be emailed immediately to the member.

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